Answers to the most frequently asked questions about our resume writing & design services, and becoming a Resume by Nico client.

Why is it important to have a resume that stands out?

The job market is as competitive as ever. For every one position, there can be hundreds – even thousands – of applicants. You need to do everything you can to make your resume stand out, which includes a lot of time, energy, research, and formatting skills. That’s why hiring a professional is your best choice. You must submit a resume that no hiring manager can skip over.

How does the resume makeover process work?

The process is fairly simple. Once you fill in the contact form, you will receive an email in 1-5 minutes with more details about the process and next steps to move forward. In particular, I ask that you:

  1. Fill out my short intake form so I get a better understanding of your background, needs, and expectations.

  2. Send me your current resume and any supporting documentation that you think I should have (past cover letters, past resumes, letters of recommendation, personal website link, lists of publications / presentations, etc.).

  3. Send me the job listing for the job you want to apply or a job listing of a position you WOULD apply.

  4. Make your payment via the appropriate pay button in the email you were sent.

When and how do I pay?

You pay for your resume package whenever you are ready to get started! The link to payment is included in the informational email that you receive after signing up for your resume order. But you pay for your package before I get started. You can either pay with your debit/credit card or PayPal account (PayPal allows for both options). If preferred, I do accept checks, just let me know beforehand.

How long does the process take?

The entire process from start to finish can take anywhere from 5 days to 14 days, depending on how responsive you are to my communications. First, you fill in the contact form and receive an email with more details and next steps. Once you send the requested information and payment is made, I will add your order to my queue. Typical turnaround time is 5-7 business days.

How do I make changes to my resume?

You can ask me to make changes to your resume at any time. Edits are free for 30 days after you receive your finished resume. After 30 days, I offer a few edit / revision packages. You can find more details here.

Since the resumes I create are heavy on detailed formatting, it can be very difficult for someone without formatting skills to make edits. However, if you wanted to give it a try, I can send your resume in an editable format (Mac Pages or Microsoft Word). Keep in mind, I often use special fonts that I download and will not show up on your computer if you don’t have them installed. To err on the side of caution (and to stop you from pulling your hair out), contact me to make your edits. I'd be more than happy to!

What if I need a resume within 48 hours?

I do offer rush delivery for $50 extra. This will depend on my schedule but in most cases, I can turnaround a resume within 48 hours. Please contact me directly if you need your resume very quickly so I can check my schedule and let you know what is possible.

Do you keep a copy of my resume?

Yes! I keep a copy of all of my clients’ resumes. If you ever misplace yours, just shoot me a message and I’ll send it right over.

What program do you use to create my resume?

I create all resumes in Mac Pages (the Mac version of Microsoft Word). It is a wonderful program that makes the detailed formatting very easy to execute. No worries if you do not have a Mac or Pages, I deliver your finished resume in PDF, which is the preferred format to submit your resume to employers. If an employer requests a Microsoft Word version, I can convert the Pages version to Word. The formatting usually gets a little wonky in the conversion process but I can fix it.

In what format(s) do I receive my finished resume?

I will send your finished resume in PDF, unless otherwise requested. Most clients do not need anything other than the PDF version. If you need the original or editable version, just ask! I can send it right over.

Do I need a cover letter?

It depends! I always say yes, but it is ultimately up to you. If a job listing specifically asks for one, then you DEFINITELY need to send one. You always want to follow their instructions perfectly. If the listing does not ask for one, it’s up to you. However, it is helpful to know that resumes that include cover letters are much more likely to be viewed. Think of it this way: a cover letter is your chance to show the reader the person behind your accomplishments; it helps to make the reader feel a personal connection with you, which is always beneficial.

Do I need a different version resume for each job I am applying?

YES! Emphatically, yes. The resume you send out should be tailored specifically to the job you are applying. That doesn’t mean you need to have 10 completely different resumes! You just need different versions. This could be as simple as changing your professional headline or summary of skills to better reflect how you are a good fit for the job you are applying. This is usually when clients use their 30 days of free edits - to create a slightly different version for each job they apply.

What is keyword optimization?

Employers scan your resume for keywords either manually (unlikely) or with the use of scanning technology. Computers scan your resume and look for keywords that have been pre-programmed into the software. Employers are looking for keywords used in their job description and on their company website. This is why it is imperative that you send me the job listing along with your resume packet. I read the job description thoroughly and explore the company website to pick the keywords to use in your resume. This includes a descriptive and relevant professional headline, summary of skills section, changes to your job titles, and changes to your job accomplishments. If your resume is “keyword rich” according to what the employer enters for the scanning technology, your resume has a greater chance of getting to the top of the stack for review.

Do I get a discount if I refer a family member or friend?

Yes! For every family member or friend you refer to me who ends up purchasing a resume package, you will receive a $10 Amazon gift card delivered straight to your inbox! There is no limit on how many gift cards you can earn. When a resume client fills in their intake form, there is a line that asks if anyone referred them. This is where they would enter your name and email address. 

Do you teach basic resume skills and how to how to create a stand out resume to groups or classes?

Yes! I have taught several webinars on “How To Create a Stand Out Resume.” And I usually teach them for free! If you are interested in having me present virtually to your group or class, please contact me so we can discuss options.

What if I don’t live near you?

No problem at all! The entire process is conducted through email or phone.


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My resume is perfect for my field and job interests, since it strikes the delicate balance between fun and engaging vs. professional and informative.
— Courtney A.